Our move went smooth as silk. Brenda was responsive and helpful in setting up the move. The movers (Alex, Julius, and Tony) were professional, friendly & worked like madmen ~ regardless of it being a hot sticky day ~ without one complaint. I'd recommend this moving company to others in a New York Minute!
Jay, Jordan, and Shane were great! They were friendly and fast, and they were great about taking my large desk down a narrow flight of stairs. They also disassemble and reassemble furniture.
We moved at the end of October. We were quoted $780, they charged us $1150 at the end of the day. They said we had WAY more than we said we did...we didn't. The two men complained the whole time and damaged my son's crib and our coffee table. When we called to reconcile the damage, they send out an old man recovering from pneumonia. Brenda told us they don't replace your item if you don't have a receipt from time of purchase and even then they fix things, they don't replace. So if they move for someone who's had a piece of furniture for years, they expect a receipt?? They know most people don't save that and I'm sure they count on it. When the man came to "fix" the damage, we told him DO NOT paint the gouge on the crib because babies are known to chew on cribs when they get older and can stand. We did not want him to put his mouth on paint. He painted it. Brenda said she'd give us back part of the difference between our quote and the price we ACTUALLY paid. Still no check. This company is horrifying. Do not spend your money here!!!
I have used Mad City twice in the past two years for moving and both times went super smoothly and way under the original quote. The workers were professional and super efficient. I would highly recommend them!
UPDATE: The check showed up and they put a stop payment on it. This company is horrifying.
Great experience with Mad City Moving! Brenda was courteous and professional making the arrangements, and Jay, James and Julius were fantastic! The move 150 miles away (plus a stop along the way to pick up a piano), turned into a 12+ hour day for them. The guys were friendly, careful with our belongings and professional the entire time. The pricing was better than other "big" movers we contacted, and they were worth every penny. We would use and recommend Mad City Moving in the future!
Mad City Moving is a US Moving Company based in Madison, Wisconsin. Mad City Moving is located at 2825 Perry St, Madison, WI 53713, USA.
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