A couple years ago I took the marquis diamond out of my 23 year old wedding band that kept breaking. I had a different jeweler design a ring for this diamond from a picture. I never was thrilled with that ring. So I went to Bill and asked him about my ideas to make a new setting for my original diamond. I also had the idea to put a colored stone in that ring I wasn't thrilled with. When Bill removed my original diamond from my redesigned ring he found the tip broke off the diamond. I was truly disappointed to hear this. To resolve my problem, Bill said he could glue the diamond back together. I asked him to put the glued diamond back into the original setting and repair the band once more for me. Then I would wear it for special occasions. That turned out very nice. You can't even tell something is wrong with that diamond. However, I still wanted a low profile wedding band so I had him design one from another picture of a marquis setting. He gave me a good price on a diamond he had in stock and made me a beautiful new ring that has worked perfectly for me in a laboratory setting. So now I have my original setting that I will wear for special occasions and one that I call "smashproof" for wearing everyday. Bill suggested a pink sapphire in the setting that I was never happy with and now I wear that everyday on my right hand. It is much better with a colored stone. Bill also did some minor repairs on a couple other rings for me that had sentimental value. These turned out very nice as well. I enjoyed working with Bill to come up with a solution to my jewelry design failure and now I have 4 rings that I love instead of regret. Also, I had them in time for my 25th wedding anniversary. Thanks Bill!
I stopped in to ask about jewelry repair. The owner straightened out and cleaned one of my rings on the spot, and the advice and service re: the other was top notch. It was not even a "good" piece of jewelry, but one with great sentimental value, and they kindly listened to my story and took great care of it. I loved learning about the legacy of this family business and am thrilled to have them in the neighborhood.
Unique jewelries and fairly priced. Recommended.
Bill is an amazing jeweler who clearly wanted to assure I was delighted with my purchase. He went beyond what a usual retailer would do. Thanks so much to Bill and Lisa for helping me find the perfect piece!
It's almost like they can read your mind... not the most expensive ring but by the compliments my fiance has received simply from people noticing it on her hand, the ring is priceless.
William Thomas Jewelers is a US Jewelry Store based in Madison, Wisconsin. William Thomas Jewelers is located at 2701 University Ave Suite B, Madison, WI 53705, USA.
Please contact with William Thomas Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find William Thomas Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in Madison