Love the ease of check in. Appts on time to the minute! My primary physician is always a phone call away and she or her nurse responds very quickly.
Extremely disappointed with the billing of UW Dermatology. I have been twice in the past year and both times I have been sent outrageous bills for procedures that were not asked for nor told would be billed as "surgery" despite nothing being removed. When I called to discuss the bill, I was told I could submit for financial assistance but that requires you to send in your last two months of complete banking statements along with taxes and pay stubs. Ridiculous to ask for a person's bank account information!
I'm not sure when everything changed but it sure hasn't gone unnoticed.
UW Health has changed. A few months ago reaching a scheduler and getting a same day appointment was pretty painless. However, that has all changed. Now there's a hold time that averages between 5-15 minutes before getting a scheduler, who then can't get you a same-day appointment but can get you in in 2-3 days. To see my primary care physician takes 6 months(!).
Never had to wait more than a few minutes for an appointment. Self check in is the best.
Uw Health East Clinic is a US Health facility based in Madison, Wisconsin. Uw Health East Clinic is located at 5249 E Terrace Dr, Madison, WI 53718, USA.
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