Old Navy has easily the worst signs of any shopping establishment. When a sign read take 40%off your whole purchase if you use your Old Navy card and then employees confirm that is what it is but the register states that the items that were already marked down don't count as your purchased items then they argue with you about how the sign reads... that's when you know you will no longer be shopping at that place of business. Absolutely the worst signs on the business #baitandswitch
This location is pretty good, although getting out to go back west is challenging. On the one hand, I like old navy jeans a lot, which is what we were going to get. However, I don't really like old navy as a brand. They're kind of weird, honestly, so their stores have a weird vibe. Plus, their stores are always very cluttered, so it's hard to find what you're looking for.
As a former employee of this store I will say I've seen this store on its best day and it's worst day. So with that being said. I look at it from a customer point of view now and will say some of the management needs to show more customer service and be more out going and friendly to the customers. It's also very disorganized all the time and looks like a clothing bomb went off in the store and things a lot of the time aren't put back in the proper spot it should be. So it starts to make you think this what they call shopable and again back to the management only cause this is a problem the whole management team could fix if the all work together with the brand associates and train them on how to not put something where ever they feel cause that causes the customer to feel mislead or even lie to by the company.
Quality merchandise. Always find a deal. Limited quantities and sizes.
The clothes are a disorganized mess. Not sure if it's just the day I showed up, but I had the hardest time even finding the size I needed. The sales were decent, but sometimes the signs were wrong. The employees seemed overloaded with work but unconcerned with pace or friendliness. My cashier rung me up almost wordlessly.
Old Navy is a US Clothing Store based in Madison, Wisconsin. Old Navy is located at 239 Junction Rd, Madison, WI 53717, USA.
Please contact with Old Navy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Old Navy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Clothing Store in Madison