I buy online and if i dont like something return it to the store. The staff never greets or says hello to help.. i was so excited for this store to open up but why would i shop here if they ignore you? Just saying a person that comes in not dressed up doesnt mean they cant affored the stuff.
They did give the younger girls help and support. I bought 3 items. The clerk was so rude and none engaging.
Went back months later, staff ignored us again. Calling corporate.
Return? No. Love free people always will. This location has serious customer service issues.
I only buy free people for the most part. I was not greeted. Was offered zero help. I felt completely dissed off. I'm an older female, senior in fact. I felt they didn't have the time for me. They made feel bad about even being there.
Lovely store with very kind, helpful staff. Clean and easy to find many cute things!
Free People is a US Clothing Store based in Madison, Wisconsin. Free People is located at Hilldale Mall, 709 Hilldale Way, Madison, WI 53705, USA.
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