amazing amazing experience, I am so happy with my haircut which is done by Joshua. he gave me suggestions that which haircut will look good on me since two days I have been looking myself in mirror and feeling very good. thank you Joshua.
The absolute worst customer service I've EVER had! Only was going initially because I purchased a mani-pedi groupon valued at $31.50. Broke my foot so asked them if they would just do the manicure. "Sure, for an extra charge." WHAT???
I will bad mouth them to anymore who will listen! This was absurd!
You'll notice all the whining about Groupons that the owner does on this thread. If it wasn't for Groupon, they'd have NO BUSINESS AT ALL!!
Used a Groupon so I wasn’t expecting that much. Honestly, Joshua did a great job! I have very fine hair and I felt like he took the time to explain both styles and product to me. I had a highlight, haircut and a conditioning treatment. The end result was decent. Above all, the other stylist and the owner went out of their way to accommodate my 3 year old who wasn’t even feeling well. I kid you not..they shared their Cheeze Crackers with her and literally accepted that I do not just give my child to anyone...even for a hairdo. The decor is different-but it really for me comess down to the end result and how I was treated through the process. Also note: Angie emailed me right away as I had some confusion regarding how many Groupons can be used. She notified me of the issue and we resolved it without problems. Overall a nice experience. Good job!
Waaa, waaa, waaa!
I bought a groupon from this salon because I wanted to give it a chance despite the bad reveiws. I made an appointment for the following day at noon. I work public service and I was on call so I got called into work and was unable to make my appointment. I tried to cancel online but I was unable to. I rescheduled for the next day and received a not so polite email from the owner saying that if I went in for the service I would have to pay the difference since I was unable to make it to my appointment per their cancellation policy lol . I contacted groupon and they refunded my money and I went somewhere more classy with better customer service .
I got the pampered package, definitely worth it. My nails were beautiful. We had some difficulty getting the shellac on one of my thumbs to cure and it ended up peeling off a couple days later. I called them and they got me in immediately to fix it at no charge. Would absolutely recommend.
Rockabetty S Salon Spa is a US Beauty Salon based in Madison, Wisconsin. Rockabetty S Salon Spa is located at 1216 S Park St, Madison, WI 53715, USA.
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