I grew up in Beaver Dam, where another Verlo mattress store is located, and Verlo was one of the few quality mattress stores that had any sort of longevity aside from Slumberland. I've always associated Verlo with quality and good craftsmanship. They build their own mattresses and their sales representatives are highly knowledgeable about the industry.
Regardless of this experience, the mattress itself is very comfortable and offers great support. Verlo has a 120 day comfort guarantee so they will make it firmer or softer at no cost to you. Unfortunately, Verlo cannot accept returns. So once the mattress is delivered you're stuck with it. This is for legal purposes as they cannot resell used beds.
My only complaint is that some of the sales representatives can be heavy on the sale and act very much like salesmen rather than customer representatives. The rep I had was very negative about their competitors and I felt like trashing the competition isn't the right way to do business.
We purchased a Madison Plush KING pillow mattress from Denver Mattress, It has been almost 7 months and this mattress is already breaking down on the sides. We paid a great deal of money for this mattress. It is however a very comfortable mattress. I think we got a dud. We are looking into having Denver Mattress replace our bed. We shall see if they do. If they do not I will be writing up another Review and contacting Verlo Mattress Factory myself.
Knowledgeable staff.
It takes them a few days to build the mattress and then they need to schedule delivery -- which at the time of this review is free as long as you're within Madison. The whole process took about a week because they couldn't build the mattress until the weekend.
Verlo Mattress is a US Lodging based in Madison, Wisconsin. Verlo Mattress is located at 4100 E Washington Ave, Madison, WI 53704, USA.
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