Loved the convenience to the hospital and the free shuttle service. Would recommend this hotel to all my friends. Rooms were nice but bathrooms are small. Staff were very friendly and helpful.
Rooms are comfortable. Good beds. Quiet hotel. Nice rooms, but bathrooms are tiny Couldn't even open the door, as toilet in the way.
Amazing hotel! Beautiful decor! A frig and micro in every room without having to remember to ask! A deluxe, restaurant style complimentary breakfast! WiFi with very good signal. Very generous rewards program.....I quickly earned a free night. So much more for your buck than similar or higher end hotels. BW is definitely my new favorite!!
Shuttle service, when the hotel is busy, is a joke. If you can get a reservation for outgoing, you're lucky. No reservations taken for pickup, and the wait is terrible. Who can wait an hour for the shuttle? So, my husband (who had just had a medical treatment at the hospital two blocks away) and I walked back to the hotel in the cold, wind, and snow. Chill factor = 0. It was crazy. They need a specific shuttle, dedicated to the hospital. This hotel is supposedly owned by the hospital, so this should be a priority. Patients should get shuttle services when they are needed.
wonderful hotel with very spacious king bed room. has all the amenities you would want including pool, private study area, wifi, restaurant, and location to University of Wisconsin hospital (5 minute walk to main hospital). Staff was friendly. parking was ample. prices are reasonable. would stay again.
We just returned from another stay at this hotel, and, again, we were unable to get a shuttle to the hospital for my husband's scheduled treatment. We could either go over an hour early, or a half hour late. Unacceptable! Either you need to have adequate staffing of the shuttle, or the patients who are staying at the hospital while getting treatment at the hospital (which owns the hotel) should have priority over leisure guests who want to have a shuttle ride to a restaurant.
This visit held some unpleasant surprises. My room did not get cleaned and there was no offer to correct it. Thus no shampoo etc..on Night # 2. The bathtub area had chipped tiles and looked old. The fan in the room ran all night and I couldn't turn it off. Unfortunately, I was there because our daughter was in the hospital nearby so I didn't have the normal energy needed to address these issues, and was gone 10-12 hrs per day, but at $200 per night, I had greater expectations. That being said, the pool and fitness area were above average, the roomservice and food excellent and the bartender and drinks top notch.
Best Western Plus Inntowner Madison is a US Lodging based in Madison, Wisconsin. Best Western Plus Inntowner Madison is located at 2424 University Ave, Madison, WI 53726, USA.
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