Very great service. Great waiting area and free car wash.
I definitely agree with all of the stellar reviews on Tim Brickner. Best car buying experience I have ever had. The entire process was effortless and efficient. Most salesmen ignore my requests to communicate via email. It is hard for me to answer my phone during the work day. He honored this request and answered ALL of my questions via email - thoroughly and honestly. Zimbrick as a company was able to secure financing/interest rate that other dealers could not. He even sent a handwritten thank-you card! We will definitely be going back in the future.
Zimbrick has always been top notch service. Pleasant staff. Love the service department staff. Great experience every time.
First off I would like to say a huge thanks to the Zimbrick Infiniti service team. We had an issue with our QX56 and had it towed there on a Saturday night. Called Monday morning and spoke with Kyle, which already had a little information about what was going on with the vehicle. They were very prompt and listened to my needs for the vehicle. Got a call a few hours later about what was wrong. There prices were very good and less than what I was expecting. Now, before we moved here, I was a service advisor so I know these parts and labor pretty well so I would know if I was trying to be taken advantage of and I totally did not. We got a loaner vehicle, which was awesome since we live in Columbus. Kyle was had very good communication skills which is key in this industry. I really appreciate getting my wife's vehicle back in a quick turn around. The biggest bonus was that they washed and vacuumed our vehicle. I'm was very impressed and will definitely be bringing my vehicle back to them for service. Thanks a bunch!
I can't say enough about all the help Zimbrick Infiniti has provided me over the last two years. The service team, Kyle T and Glenn D, are so helpful. My Infiniti had to be replaced this week due to an accident. I had no hesitation about sticking with Infiniti and this dealership for my new purchase. Tim B and Kyle V helped me with that process. It was fast, painless, and I am thrilled with my new car and look forward to continuing to do business here for years to come!
Zimbrick Infiniti is a US Car Dealer based in Madison, Wisconsin. Zimbrick Infiniti is located at 1601 W Beltline Hwy, Madison, WI 53713, USA.
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