One word: DECEPTIVE. Don't waste your time and money. Update: In response to Steve's comments, he obviously does not tell the WHOLE story, but not surprising, since he seems to have problems with honesty. What DID happen was: After talking to Steve on the phone about the vehicle, ( I live in NH , 1,100 miles away, ) and being told, along with his PRINTED ADVERTISING that there were NO ISSUES with this vehicle, I flew out to see it.
Worked with Steve to buy a car for a family that needed transportation. The car was exceptional for a used car. He was able to work within the budget we gave him and provided exceptional service.
The investigator, Mr. Harding, also told me that he told Steve to either fix the issue or give me my money back. So, I returned it, waited several more weeks for him to fix the problem. And although Steve wanted me to sign off that I was a happy customer, I refused to sign the papers saying so. Oh, and BTW-, I saved all of the ads, communications, towing reciepts, emails, pics, texts, phone logs, etc. So if anyone wants to verify what I just stated, it would be no problem.
Mr. Bozeman is a customer focused person 110 percent.. He will treat you as he himself is the customer understanding. Your needs
After about a week of trying to get Steve on the phone, I contacted the Wisconsin dealership oversight bureau, sending in all my documentation, pics, his ad stating the condition, texts, etc. After a couple of weeks, I was told that Steve was "willing" to fix the problem, IF I payed to return it to him. ($1,000). He was unwilling to have the vehicle repaired by a factory dealer/repair shop in my state, insisting that it be returned to him.
I called Steve, he didn't try to come and get the vehicle or me, just asked for pictures. I took as many as I could and sent them, Steve never called back, or answered his phone. I had to arrange to tow the vehicle back home at great expense.
Great service and extremely knowledgeable staff. Willing to go that extra mile for there customers. I would recommend them for sure
After getting the vehicle home, I contacted the dealerships that had serviced the vehicle in the past, finding out that the vehicle had major engine issues which was the reason the prior owner traded it in and that the warning lights on the dashboard had to have been cleared/erased by someone in order to resell it.
When I arrived, I asked if he would put the vehicle up on his lift to inspect the underside, was told that he had another vehicle on the lift and couldn't. He said that the vehicle was ready to go, fully inspected. I did take a brief test drive, and based on what I was told, purchased it. While driving home, less than an HOUR later, all the warning lights came on in the dashboard, along with the exhaust coming apart simultaneously. I was 50 miles from the dealership on a Saturday afternoon/evening.
We had a great experience with Steve’s Auto Sales. He was able to secure the exact model vehicle for us and with low mileage. The deal was great and he provided excellent customer service along the way.
Steve S Auto Sales Of Madison E Wash is a US Car Dealer based in Madison, Wisconsin. Steve S Auto Sales Of Madison E Wash is located at 648 E Washington Ave, Madison, WI 53703, USA.
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