The front desk staff were unenthusiastic, not welcoming, and lacked passion. This was my first time there and they didn't seen interested in whether I came back again.
I called several other salons and none of them asked for a credit card.
I didn't consider myself a "salon" person as I barely wear make-up or style my hair. But the services I've gotten at Oasis Spa and Salon have been delivered with such friendliness, care, and quality, that, for the first time in my life, I've become a repeat salon and spa customer.
I have been there 3 times in the past so it is not like I am a new customer!
My therapist was just average. She was pleasant but her technique was strange to me. I have had many massages and usually am able to relax completely. However, I ended the one-hour massage still feeling tense and unsatisfied. Her follow-up consultation was short, detached, and lacked any recommendations other than to come back.
This spa changed ownership around a year ago. They are working hard to make changes to the space and change the culture and customer service. I give them a solid effort in updating and will continue to visit this location. They have some of the best therapists in town at this location also.
How disappointing.....
All combined, this was by far the least appealing, satisfying, or pampering spa experience I've ever had.
The environment is relaxing and welcoming. Kerry does a great job of listening to what I want for my hair. She has taken my hair from red, to purple, to brown and makes sure I am happy with the outcome. I recommend her to anyone looking for a quality hair care experience.
The facilities are definitely no-frills. No locker rooms or changing rooms, and I was given a plain glass of water in a clear SOLO cup. Suggestion, a few slices of cucumber goes a long way. Yes, their prices are lower than say REJUVENATION SPA several blocks away, but you get what you pay for.
I told the girl I was not comfortable and she said that I had to give her my credit card number or they would not hold my appointment.
I am disappointed that in order to get an appointment you have to give them your credit card over the phone! I am not comfortable with giving my credit card to some girl over the phone for a $35.00 hair cut.
Oasis Spa Salon is a US Spa based in Madison, Wisconsin. Oasis Spa Salon is located at 8016 Watts Rd, Madison, WI 53719, USA.
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