The help is about average!! like there product wish they had better training for there people and managers!!!
Everyone should experience the customer service at the walking company!!
I would rather do zero stars but unfortunately it won't allow that. Purchased a pair of boots and was told I could return them for a full refund which was also what the packing slip stated in the return policy section. Instead I received a store credit and they would not honor what I was told by their customer service rep. or what was stated on the packing slip return policy. To me, that is awful customer service. Wouldn't ever shop with this company again.
I go on line, its easier. They have little to no options for men unless you wear grandpa footwear.
Great, comfortable, shoes.
Went in for non-slip shoes. 170 for a pair of shoes made in China. Factory level assembly built to come apart. Get the sketchers from jc penny's. If your looking for affordable non slip shoes.
The Walking Company West Towne is a US Shoe Store based in Madison, Wisconsin. The Walking Company West Towne is located at 66 W Towne Mall, Madison, WI 53719, USA.
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