Good service between Chicago and Wisconsin. They have flexible ticket times, you can buy a ticket on the bus, and they just upgraded their system to use electronic tickets where they scan your phone.
Bus driver became very rude and angry after I asked him if he takes student discount from midway to UW Madison. Memorial Union workers helped me and called Van Galder and ensured me they will take student discount when I purchased the tickets. I'm not even gonna try contact the company anymore
Plus It shouldn't be the passenger trying to calm him down
Showed up to stop half an hour early. Cold Wisconsin day so I waited in the car right next to the stop. Bus driver just drove by. Customer service was wholly a waste of time. She spent the whole conversation trying to make the situation out to be my fault.
Horrible all around. Don't waste your money. This company deserves the low reviews
Great service, much better than Other bus companies doing the Madison to Chicago routes. Never had a single major issue with them, would recommend to anyone who's looking at a route they run.
Had a clarifying information request handled professionally by the the dispatch services team. Relavent, specific, and complete information is always the best. 5-stars, well deserved!
Van Galder Bus is a US Point Of Interest based in Madison, Wisconsin. Van Galder Bus is located at E Broadway, Madison, WI 53716, USA.
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