The only reason I gave 4 not 5 stars was when I was Paying (before I left for my makeover) they tried to collect over 130 double of what I was quoted! I was not happy and then they listed the reasons. One of them was they were scheduled for a style (not an updo)
. another was the older one had a master stylist, isn't that info they should share with me before she touches her hair? I don't even know what a style is, I go to cost cutters for them.I do not think any of the females at the front were over 25 and trying to explain to a tired mom of 3 on a deadline was fruitless. I had no alternative , the family had pics to take at the event and their hair had already been curled. I was perturbed and they knew it. They scaled back the price but I shouldn't have gone thru this . A simple wAy to prevent this from happening in the future is to 1 give a range rather than a number (then we're not shocked) 2 be upfront , if u don't have the time , tell the client to go the website which I never did and do not plan on doing ( perhaps put details of all the extra charges)
My girls updos were great , their first ones for their gp anniversary! Very close to the fam home. Called ahead and specifically asked for updos,was told that it was in the range of 36 per child. They were running late but both stylists were nice especially Corey all sugar!
Great place for hair-- which I'd give a 5/5 ; the spa and nail services are becoming mediocre at best however. They are always running late and it is very frustrating; survives usually begin 15 minutes after appointment time which is very frustrating. Also recommend going elsewhere for nails; there are many better nail salons in Madison with more skill. Nice staff so no issues there
3 perhaps have the manager confirm all new appts especially special ones ( 2 young girls with updos perhaps? ) I was called to confirm the day before, wud have been a perfect time.
I got married on 8-19-17 and had Rejuvenation Spa do my makeup as well as the moms’ and bridesmaids’. I can’t say enough about it – everyone looked absolutely stunning. The spa was within my price point but there’s no sacrifice on product – in fact after my trial, I went for a long hike and out to a sweaty barbeque and the makeup didn’t move, though it came off easily that night with soap and water. Everyone there is incredibly friendly and talented – I can recommend Amanda in particular who was very patient with my specific requests. Brides, look no further!
I've been going to Rejuvenation Spa for my hair cuts for over four years, and I am always happy with the service I receive. I've been going to see Lizzie the entire time I've been going there, and she is wonderful! She listens and offers suggestions that are inline with what kind of hair you have, your current style, and your personality. She's chatty, but not annoyingly so--I enjoy talking with her, and she remembers stuff I've told her in the past. I always love the way my hair turns out, whether we've just done a trim or colored it and styled it. She really knows what she's doing, and I imagine the other stylists are the same. I never feel pressure to upgrade services or buy products or book out another appointment. They also allow booking online, which is super convenient. Excellent experiences!
Hair stylists do a great job, however the office staff are very unorganized. I had to reschedule my appointment 3 different times within 2 days, and I finally just said forget it. I won’t be going back. Tried to get in touch with the manager, but no response. Customer service is lacking.
Rejuvenation Spa is a US Hair Care Studio based in Madison, Wisconsin. Rejuvenation Spa is located at 7420 Mineral Point Rd, Madison, WI 53717, USA.
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