Going through the metal detectors is a huge hassle, I understand it's there for a purpose but the guards are just so unfriendly.You can tell they don't like their jobs.
Absolute worst customer service I have ever experienced and the people over the phone are ridiculously rude to you! especially the male "manager" that answered when i called again. Not to mention I waited for someone to answer the phone for over 8 minutes each time I tried to call and get help so I can just pay them the money I owe for my ticket. DANE COUNTY IS A BIG JOKE AND A WASTE OF TIME. I live out of state and he wouldn't even help me out long enough to get directions on how to correctly pay the ticket online. This place needs some serious training, the justice system is there to protect and help the people in the community not treat them like crap, not help them, and expect to take their money. I understand I got a ticket and it needs to be paid... but come on!!! A little hospitality would be nice!
The woman who helped me on the phone was very polite, and extremely helpful in giving me guidance for paying my ticket
The line put me on hold for five minutes then a recorded message about when the phones are staffed, then "goodbye". I am glad I'm not a taxpayer in Dane County. Nothing angries up the blood like going through a long hold into a hangup.
Had me go all over for over an hour and a half to three different floors just to file one motion. They could not even tell me what all I had to get at once to file the motion but kept having me go back to the clerk of courts to have them tell me that I needed one more thing like three different times. I'm in a wheelchair so it was a big inconvenience.
Dane County Courthouse is a US Courthouse based in Madison, Wisconsin. Dane County Courthouse is located at 215 S Hamilton St # 2000, Madison, WI 53703, USA.
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